Shipping policy

SHIPPING POLICY

We ship with Australia Post.
We use satchels and bubble wrap/boxes to send our products.

Our shipping rates are as follows:-

Australian Shipping Rates 

Standard Shipping Rates calculated by weight at checkout.
Up to 500g - $8.95 
501g to 1kg - $12.95 
1.001 to 3kg - $15.95 
3.001 to 5kg - $18.95 
5.001 to 6 kg - $21.95 

Express Shipping Rates calculated by weight calculated by weight at checkout.
Up to 500g - $11.95 
501g to 1kg  - $15.95 
1.001 to 3kg  - $19.95 
3.001 to 5kg - $25.95 
5.001 to 6 kg - $36.95 

Australia Delivery Time 

• Standard shipping allow 2 to 8 business days.

• Express shipping allow 1 to 4 business days

Australia Local Pickup

We do offer local pickup.

We do offer local delivery within 48 hours to Australian postcode 2658. Please note that local delivery is for a minimum $30.00 order and has a $5.00 charge.

For any queries please contact us at email info@henteastore.com.au

- We are an Australian based business.
- We offer international shipping.

International Shipping 


International Standard Shipping Rates are listed below in Australian Dollars. 
International Standard Shipping Rates are calculated by weight at the checkout.

Standard International Shipping Zone 1 - New Zealand & Canada
Up to 250g - $18.95 
251g to 500g- $24.95 
501g to 1kg - $35.95 
1.001kg to 1.5kg - $45.95 
1.501kg to 2kg - $56.95 
2.001kg to 2.5kg - $63.95 
2.501kg to 3 kg - $69.95 
3kg to 3.5kg - $75.95 

Standard International Shipping Zone 2 - USA
Up to 250g - $22.95 
251g to 500g- $28.95 
501g to 1kg - $39.95 
1.001kg to 1.5kg - $51.95 
1.501kg to 2kg - $62.95
2.001kg to 2.5kg - $69.95 

Standard International Shipping Zone 3 - Rest of World
Up to 250g - $22.95 
251g to 500g- $28.95 
501g to 1kg - $39.95 
1.001kg to 1.5kg - $51.95 
1.501kg to 2kg - $62.95 
2.001kg to 2.5kg - $69.95 

For Express or Courier rates International customers need will need to to email: info@henteastore.com.au for a quote.

Any additional duties and/or import taxes applicable in your country will be your responsibility.

PLEASE NOTE: COVID-19 restrictions may cause shipping delays

For any queries please contact us at email: info@henteastore.com.au